Contact
E: hagarvander@gmail.com
M: 917 285 6210
Experience
Domaine
June 2022-Oct 2025 / UX Director
Led large Shopify ecommerce redesigns for premium brands, as well as maintained strong retainer relationships with clients.
Key responsibilities:
- Lead Discovery sessions to identify objectives and pain points
- Manage UX requirements gathering and scope alignment
- Create detailed wireframes that solve for complex functionality
- IA redesign leveraging analytics, competitive research, and user testing
- Conduct optimization audits with actionable recommendations
- Perform qual. and quant. user testing and provide clear next steps
- Support sales and internal processes
- Mentor and coach team members
- Collaborate seamlessly with any and all departments
Among clients: NEST NY, Industry West, NOBULL, Houzz, iS Clinical, Olaplex, KEEN, Timex, Psycho Bunny, Oxford, Aera for Home
Salesforce
May 2021-May 2022 / Senior Product Designer
Part of the Salesforce.org arm, focusing on philanthropy, employee giving programs, and impact measurement.
MRM Commerce
September 2018-April 2021 / Associate Director of UX
Led major B2C/B2B ecommerce launches and consultancy engagements across platforms.
Key responsibilities:
- Run UX workshops and produce all UX deliverables (sitemaps, UX audits, competitive analyses, user journeys, wireframes, annotations)
- Build client relationships and develop strategic solutions collaboratively
- Partner with development teams on functional and visual QA
- Support resourcing, scoping, business development, and project management
- Provide light UI design and manage visual designers when needed
Among Clients: Honeywell, eBay, Kashiyama, Clarks, IDEC, Sumitomo, Schiff Vitamins
Huge
July 2017-August 2018 / Lead Experience Designer
Led UX efforts across diverse digital projects and industries, including finance.
Key responsibilities:
- Participate in pitches and vision work
- Collaborate with Research, Strategy, Design, Analytics, SEO, and Development teams
- Lead discovery and design deliverables from UX audits to annotated wireframes
- Present ideas and deliverables to clients
- Provide UX consultation on ecommerce projects
- Host internal “Ecommerce Lunch & Learn” for creative teams across offices
Among clients: Vanguard, LSQ, Sport Check, Bob's Discount Furniture
Red Antler
July 2016-June 2017 / Lead UX Designer
Led UX for digital projects with a focus on startups and emerging brands.
Key responsibilities:
- Conduct nimble research and lead UX workshops
- Produce all UX discovery deliverables
- Collaborate with brand strategists, designers, and copywriters on strategic direction
- Design wireframes and interactive prototypes
- Partner closely with developers and present to clients
- Refine internal creative processes and prepare best-practice materials
- Assist in project scoping and pitches
Among clients: Allbirds, Cabin, Smilo, Olapic, Curology
Born Group
August 2014-June 2016 / Sr. UX Designer
Led UX on a variety of ecommerce redesigns across platforms.
Key responsibilities:
- Ideation and storytelling
- Leading discovery workshops
- Creating all UX deliverables from competitive analysis and audits to personas, user journeys, and annotated wireframes.
- Leading client presentations
Among clients: Harley Davidson NYC , Pur Minerals, Anheuser Busch, Ghurka, John Hardy, MS Rau Antiques, and Arvind
Bolds Creative
August 2012-July 2014 / UI/UX Designer
Contributed UX and design work to ecommerce and brand initiatives across beauty, luxury, and real estate sectors.
Key responsibilities:
- Created wireframes, designs, and brand style guides for a Demandware (Salesforce) B2B eCommerce launch for a L’Oréal-owned distributor
- Designed conceptual work for the Baxter of California Amazon microsite, later used as inspiration for Amazon’s luxury brand experience
- Supported Kiehl’s with eCommerce design, store layouts, and internal training materials
- Provided UX and design for a New York real estate website
Among Clients: Kiehl’s, Lancome, NBC, Baxter of California, Boots, Saloncentric, Klorane.
City College of New York, CUNY (2008 - 2011)
BFA in Electronic Design & Multimedia
BMCC, CUNY (2006 - 2008)
Multimedia Art & Design
Education
Tools
Figma, Playbook UX, UserTesting, Lyssna, Miro, Sketch, InVision, G Suite, Microsoft Office.