Discovery

I routinely lead the following activities:

• Stakeholder interviews

• Site/product walkthrough sessions

• Feature alignment documentation & workshops

Design

Typical UX deliverables I own:

• Navigation & IA + User testing

• Full wireframes/prototypes

• Content strategy models

Consultancy

• Optimization audits & recommendations

• Small to large scale qualitative research via usability testing

• Synthesizing rich user data to actionable items

• Conducting prioritization exercises to influence the client’s roadmap